English retention agent

Retention agents german speakers

Job Description:Location: CyprusType: Full-TimeExperience Level: Minimum 1 Year in a Similar PositionAbout Us:Join a dynamic team and be part of a vibrant company located on the beautiful island of Cyprus! We're committed to retaining talent and fostering an environment of growth and success.Role Overview:As a German Retention Agent, you will play a crucial role in maintaining and nurturing our customer relationships. Your primary focus will be to ensure customer satisfaction and loyalty by providing exceptional service and support.Key Responsibilities:Customer Interaction: Engage with German-speaking clients to understand their needs and provide tailored solutions. ️Retention Strategies: Develop and implement strategies to improve customer retention and minimize churn.Feedback Collection: Gather insights from customers to improve our services and address any concerns.Collaboration: Work closely with the sales and marketing teams to align retention strategies with company goals.Requirements:Experience: Minimum of 1 year in a similar position is required.Language Skills: Fluent in German and proficient in English.Communication: Excellent verbal and written communication skills.Problem-Solving: Strong ability to handle customer issues with patience and creativity.Team Player: Collaborative mindset with a focus on achieving team objectives.Benefits:Competitive Salary: Attractive compensation package.Career Growth: Opportunities for professional development and advancement.Office Perks: Enjoy the vibrant office atmosphere and beautiful surroundings of Cyprus.

Levergate, 28.05.2026 19:06, Limassol, Limassol - Agia Zoni

Sales » Sales managers

Salary is negotiable

Dealer

Our client is an award-winning global CFD and forex broker, regulated by multiple authorities including Australia (ASIC) and Cyprus (CySEC). They offer market data, news, and analysis, as well as trading and risk management tools within a comprehensive user-centric Fintech ecosystem.Their Cyprus office is in a growth phase, presenting a unique opportunity to join the founding team and work actively within the core of the business.This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support their clients.Role Summary:This role, based in their Limassol office, is an opportunity to join their Trading and Risk Monitoring team.As a team member, you will contribute to maintaining company’s efficient trading operations and effective risk management. If you’re a strategic problem-solver with a passion for innovation, teamwork and a growth mindset, we invite you to apply for this job below.Job ResponsibilitiesPerforming routine monitoring tasks to ascertain system performance and optimizing system parameters.Liaison with technical team on the maintenance and enhancement of trading and monitoring systems.Following the company’s operational procedures and internal controls in compliance with regulatory requirements.Monitoring and analysing client’s trading activities and exposures.Providing internal support to the client facing team on trading related inquiries.Preparing regular and ad-hoc reports to key stakeholders.Keeping up to date with financial markets information and conducting market research.RequirementsUniversity/College degree in Data Science, Mathematics, Economics, Banking, Finance, Accounting, Business, or any other relevant field.At least 1 year of experience in a trading, risk management or data analysis related role in a financial institution.Advanced CySEC certification is preferred.Extensive knowledge of capital markets.Understanding of best execution policies and procedures according to MiFID II is a must.Knowledge of the regulatory reporting requirements and process.Analytical and problem-solving skills are must.Proficient in MS Excel; BI tools such as Power BI, Tableau or any other; SQL or Python skill is an advantage.Excellent verbal and written communication skills in English. Any other language will be considered an advantage.Ability to work shifts on rotation (08:00-16:00 and 16:00-24:00) and Public Holidays.What You Can Look Forward To:Be part of a dynamic and multi-cultural teamCareer growth opportunities with global officesCompetitive salaryPerformance-based bonusPrivate medical insuranceEducation subsidy & full-paid Study LeaveFitness membership allowance21 days of annual leave increasing every yearBirthday LeaveSick LeavesWork from Home PolicyBi-Weekly Lunch

Golden Careers Recruitment, 21.05.2026 20:05, Limassol, Germasogeia

Jobs » Other jobs

Salary is negotiable

Customer relations agent - native english speaker

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Native English Speaker) to join their team. In this full-time position at our office, you will be responsible for maintaining customer relationships and providing excellent service to their English-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in English, both written and verbal. Additional languages will be considered favourably.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Golden Careers Recruitment, 07.05.2026 17:12, Limassol, Germasogeia

Jobs » Customer service

Salary is negotiable

Customer relations agent - native english speaker

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Native English Speaker) to join their team. In this full-time position at our office, you will be responsible for maintaining customer relationships and providing excellent service to their English-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in English, both written and verbal. Additional languages will be considered favourably.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Golden Careers Recruitment, 21.05.2026 19:09, Limassol, Germasogeia

Jobs » Customer service

Salary is negotiable

Customer relations agent - dutch-speaking

Our client, a prominent global financial services firm, is currently looking for a proactive and talented Dutch-speaking Customer Relations Agent to join their team. This full-time, office-based role involves managing client relationships and delivering outstanding support to Dutch-speaking customers.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Dutch, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Golden Careers Recruitment, 21.05.2026 18:10, Limassol, Germasogeia

Jobs » Customer service

Salary is negotiable

Crm campaign manager

Our client is an industry-leading provider of high-quality turnkey gaming platform solutions. They are looking for an organised, proactive, and creative CRM Campaign Manager to join their team.This role is ideal for someone who is organised, enjoys bringing ideas to life, and coordinating with various teams to ensure campaigns run smoothly from planning to launch. You will manage promotional plans, set up and test offers, work closely with content and design teams, and help resolve issues along the way.If you are someone who loves keeping things moving, has a strong eye for detail, and enjoys both planning and hands-on execution, we would love to hear from you.Job ResponsibilitiesBuild and manage monthly promotional and campaign plansConfigure, test, and launch offers, bonuses, and CRM campaignsWork closely with content and design teams to deliver campaign assetsCoordinate campaign execution across channels such as email, SMS, web push, and pop-upsTroubleshoot campaign and setup issues and help find practical solutionsMonitor results and support ongoing optimisationRequirementsStrong organisational and multitasking skillsA collaborative approach and good communication skillsGreat attention to detailA practical, solution-focused mindsetConfidence working in a fast-paced digital environmentGood EnglishBasic HTML and Excel knowledgeExperience in CRM, campaign management, digital marketing, e-commerce, or online gaming is an advantageRemuneration & Benefits:Competitive salary package based on experienceLearning & Development Program with ongoing training opportunities21 days of Paid Annual LeavePaid Sick LeavePrivate Medical Health InsuranceWeekly complimentary lunch at the officeUnlimited snacks, coffee, and beveragesEmployee discount program across a wide range of services including health & wellness, fitness, beauty, and diningReferral Bonus Program for successful candidate recommendationsBirthday gift vouchers and celebration perksTeam-building activities and company eventsSupportive, inclusive, and positive working environment

Golden Careers Recruitment, 21.05.2026 19:54, Limassol, Germasogeia

Jobs » Other jobs

Salary is negotiable

Polish business development account manager

On behalf of our client, a leading global financial services company, we’re seeking a proactive and talented Business Development Account Manager — a native Polish speaker who grew up in the Poland— to join their team in Limassol, Cyprus. In this full-time, on-site role, you will focus on expanding the company’s presence in Poland, leveraging your deep market insight and sales expertise.Job ResponsibilitiesDevelop and implement a strategic business development plan to drive the company's growth in the Polish market;Identify and build strong relationships with potential clients and partners, including financial institutions and fintech firms;Negotiate and secure partnership agreements aligned with company goals;Collaborate with marketing, product, and operations teams to create tailored solutions for Polish clients;Track industry trends and competitor activity to identify new opportunities;Represent the company at industry events, conferences, and networking opportunities to build brand awareness and strengthen relationships in the region;Report regularly to senior leadership on performance metrics and account activityRequirementsNative Polish speaker who was raised in the Polish Republic and has an in-depth understanding of the local culture and business landscape;Proven experience in business development, account management, sales, or a related field— ideally within the financial services industry;Demonstrated success in building and maintaining strategic partnerships;Excellent communication, negotiation, and interpersonal skills;Fluent in EnglishStrong analytical mindset and ability to operate in a target-driven environmentBA or MA in Business, Finance, or a related discipline (preferred)BenefitsCompetitive compensation package, including performance-based bonuses;Career growth opportunities within a dynamic and expanding international company;Collaborative, inclusive work environment with a focus on innovation;Access to top-tier tools, platforms, and professional resources.Enjoy a lunch allowance to support meals during the workday.Access to funding for relevant courses and training programs

Golden Careers Recruitment, 30.04.2026 14:50, Limassol, Limassol - Mesa Geitonia

Sales » Other

Salary is negotiable

Junior retention agents

We are looking for a Junior Retention Agent to join our English‑speaking desk, supporting the AU & CA markets.This is an excellent opportunity for young, motivated individuals who want to grow quickly in a fast‑paced environment.🎯 Key ResponsibilitiesManage client relationships and maintain regular communication.Support clients with platform questions, account activity, and basic inquiries.Promote company products and services in a professional manner.Identify client needs and provide suitable solutions.Maintain a high level of customer satisfaction.Work closely with the team to achieve desk targets.📌 RequirementsUp to 6 months of experience in retention, sales, customer support, or a similar roleStrong communication skills in EnglishMotivation to learn and grow in the financial/forex industryAbility to work in a fast‑paced, dynamic environmentPositive attitude and willingness to develop professionally💼 What We OfferHighest commission structure on the market and always hot leads Strong growth opportunitiesSupportive and energetic teamExposure to AU & CA marketsDynamic, fast‑growing environment

Headhunting Ltd, 21.05.2026 09:45, Limassol, Limassol - Katholiki

Sales » Sales managers

Salary is negotiable

Office administrator

We are looking for an organized and professional Administrator to join our team in Hyper KS located in Limassol. Responsibilities: Handle daily office administration tasks Organize schedules and appointments Maintain records and documents Support management and staff when needed Requirements Good communication and organizational skills Basic computer knowledge (Microsoft Office, email, etc.) Ability to multitask and work independently Previous experience is a plus English required; knowledge of Greek or other languages is an advantage What We Offer Net salary based on experience Stable working hours with no shifts (08:30am - 17:30pm) Public holidays off 22 days annual leave & 20 days sick leave Professional, international environment Opportunities for growth Apply

HYPER KS, 26.05.2026 10:59, Limassol, Mouttagiaka Tourist Area

Administration » Other

Salary is negotiable

Customer support specialist with french language

Job Responsibilities:Communication with international customers (reception and processing of incoming queries via phone, e-mail, live chat);Providing support to clients;Registration of information in the database.Required Qualifications:Excellent knowledge of French language;Good knowledge of English;Confident PC user;Readiness and ability to learn;Communication skills;Stress resistance.We Offer:Salary from 1 300 EUR;Clear motivation system;Schedule: 2/2 Shifts for 12 hours (night shifts are included);Training and mentoring for new specialists;Friendly team and an enjoyable working environment;Professional growth and development opportunities;Office work format with convenient location;Free breakfast, lunches + unlimited tea, coffee;Referral bonuses.

Zulmashi, 19.05.2026 14:56, Limassol, Limassol - Agia Zoni

Jobs » Customer service

Salary is negotiable