Customer relations agent - native english speaker

Customer relations agent - native english speaker

Our client, a leading global financial services company, is currently seeking a proactive and talented Customer Relations Agent (Native English Speaker) to join their team. In this full-time position at our office, you will be responsible for maintaining customer relationships and providing excellent service to their English-speaking clients.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in English, both written and verbal. Additional languages will be considered favourably.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Golden Careers Recruitment, 07.05.2026 17:12, Limassol, Germasogeia

Jobs » Customer service

Salary is negotiable

Customer relations agent - dutch-speaking

Our client, a prominent global financial services firm, is currently looking for a proactive and talented Dutch-speaking Customer Relations Agent to join their team. This full-time, office-based role involves managing client relationships and delivering outstanding support to Dutch-speaking customers.Job ResponsibilitiesMaintain customer relationships by providing information, answering questions, and resolving issues through phone, email, and chat.Deliver excellent customer service and ensure a positive customer experience.Process customer requests, such as opening new accounts, updating personal information, and handling transactions.Identify and pursue sales opportunities and cross-selling within the existing customer base.Collaborate with internal departments, such as compliance and operations, to address customer inquiries and resolve issues.Record customer interactions and maintain relevant information in the customer system.Proactively communicate with customers about new products, services, and promotions.RequirementsExcellent communication skills in Dutch, both written and verbal.Customer-oriented mindset and strong problem-solving skills.Experience in a customer service or customer relations role is a plus.Familiarity with the financial sector and knowledge of investment products is a bonus.Good organizational skills and ability to multitask.Team player with the ability to work independently. What we offer:Competitive salary and benefits package.Opportunities for professional growth and development within a dynamic, global company.A supportive and collaborative work environment that values diversity and inclusion.Access to advanced tools and resources to excel in your role.

Golden Careers Recruitment, 21.05.2026 18:10, Limassol, Germasogeia

Jobs » Customer service

Salary is negotiable

English retention agent

Job Description:OverviewJoin Our International Team as a Forex Sales Agent in LimassolAre you motivated, enthusiastic, and ready to grow your career in the thriving financial industry? We are seeking Forex Sales Agents, both with and without prior experience, to join our dynamic team at our headquarters in Limassol.About the Role:As a Forex Sales Agent, your primary responsibility will be to expand our client base, drive revenue, and identify new business opportunities within a multicultural environment. You will promote our forex trading services, build strong client relationships, and support the company’s growth objectives.Responsible ForDevelop and maintain relationships with potential and existing clientsPromote forex trading services and featuresIdentify sales opportunities and convert leads into loyal clientsProvide excellent customer support and guidance on forex productsCollaborate with the team to achieve sales targetsStay informed about financial markets and industry trendsOther Benefits- A positive, healthy working environment- Ongoing personal development and training opportunities- Opportunities for professional growth and personal development- 21 days of annual leave- A friendly and supportive work environment that promotes work-life balance- Engaging team events, team building activities, and exciting prizesSpecific Skills- Fluent in English (other languages are an advantage)- Prior sales experience is a plus but not mandatory for entry-level applicants- Strong negotiation and closing skills- Excellent interpersonal, verbal, and written communication skills- Knowledge of financial markets is advantageous- Enthusiastic, energetic, and self-motivated with strong sales skills

Levergate, 27.04.2026 22:49, Limassol, Limassol - Agia Zoni

Jobs » Customer service

Salary is negotiable

Dealer

Our client is an award-winning global CFD and forex broker, regulated by multiple authorities including Australia (ASIC) and Cyprus (CySEC). They offer market data, news, and analysis, as well as trading and risk management tools within a comprehensive user-centric Fintech ecosystem.Their Cyprus office is in a growth phase, presenting a unique opportunity to join the founding team and work actively within the core of the business.This position offers not only career development opportunities but also the chance to be part of a fun, dynamic team that collaborates to support their clients.Role Summary:This role, based in their Limassol office, is an opportunity to join their Trading and Risk Monitoring team.As a team member, you will contribute to maintaining company’s efficient trading operations and effective risk management. If you’re a strategic problem-solver with a passion for innovation, teamwork and a growth mindset, we invite you to apply for this job below.Job ResponsibilitiesPerforming routine monitoring tasks to ascertain system performance and optimizing system parameters.Liaison with technical team on the maintenance and enhancement of trading and monitoring systems.Following the company’s operational procedures and internal controls in compliance with regulatory requirements.Monitoring and analysing client’s trading activities and exposures.Providing internal support to the client facing team on trading related inquiries.Preparing regular and ad-hoc reports to key stakeholders.Keeping up to date with financial markets information and conducting market research.RequirementsUniversity/College degree in Data Science, Mathematics, Economics, Banking, Finance, Accounting, Business, or any other relevant field.At least 1 year of experience in a trading, risk management or data analysis related role in a financial institution.Advanced CySEC certification is preferred.Extensive knowledge of capital markets.Understanding of best execution policies and procedures according to MiFID II is a must.Knowledge of the regulatory reporting requirements and process.Analytical and problem-solving skills are must.Proficient in MS Excel; BI tools such as Power BI, Tableau or any other; SQL or Python skill is an advantage.Excellent verbal and written communication skills in English. Any other language will be considered an advantage.Ability to work shifts on rotation (08:00-16:00 and 16:00-24:00) and Public Holidays.What You Can Look Forward To:Be part of a dynamic and multi-cultural teamCareer growth opportunities with global officesCompetitive salaryPerformance-based bonusPrivate medical insuranceEducation subsidy & full-paid Study LeaveFitness membership allowance21 days of annual leave increasing every yearBirthday LeaveSick LeavesWork from Home PolicyBi-Weekly Lunch

Golden Careers Recruitment, 21.05.2026 20:05, Limassol, Germasogeia

Jobs » Other jobs

Salary is negotiable

Administration assistant part time for a financial services firm

About UsAisa International is a regulated financial planning firm with offices in Cyprus, the UK, and internationally. We provide high-quality financial planning and investment advice, with a strong focus on compliance, professionalism, and client care.Role OverviewWe are seeking a part-time Administration Assistant/Receptionist to join our Paphos office. This role involves supporting our financial planners and providing a professional first point of contact for clients. The ideal candidate will be organised, personable, and able to work independently as well as part of a team.Key Responsibilities• Communicate with clients by email, telephone, and in person when they visit the office• Support Cyprus-regulated financial planning staff with administration tasks• Maintain client files in a compliant and regulatory-acceptable manner• Co-ordinate with colleagues in Cyprus, the UK head office, and other international locations• Follow up on new applications with providers (e.g. pension trustees, investment companies)• Draft and produce formal letters and correspondenceCandidate Requirements• Excellent communication skills, both written and verbal (English first language required)• Confident using Microsoft Office applications (Outlook, Word, Excel) and other software tools• High level of attention to detail and organisational ability• Personable and approachable, with a professional manner• Capable of working independently and as part of a team with a positive “can-do” attitude• Previous experience in a financial services environment is an advantage, but not essential – full training will be providedWhat We Offer• Part-time role (approx. 15 hours per week)• Friendly and professional working environment• Training and development opportunities within a regulated financial services firm• This role may be combined with others currently on offerHow to ApplyIf you are interested in this position, please send your CV

Lee, 11.05.2026 12:29, Paphos, Paphos - Agios Pavlos

Administration » Secretarial

Salary is negotiable

Store helper

Retail store in Limassol, Germasogeia is looking for reliable and responsible Store Helper to join us. Your primary role will be to ensure our shop remains well-stocked, clean, and welcoming for our customers. Responsibilities:-Replenish shelves and floor displays to ensure products are always fully stocked and neatly presented-Restock merchandise from the storage area to the sales floor-Assist customers with loading their purchases into their vehicles-Support the sales team to ensure smooth daily operations and an efficient workflowRequirements:-Work permit in Cyprus-Ability to lift boxes and be physically active during the day-Basic English skills (verbal communication is essential)-Responsibility and positive "can-do" attitude We offer:-Official employment-Competitive salary-Schedule 5/2-Paid annual leave-Corporate discounts and events-Training and ongoing supportPlease note that due to high volume of the applications only shortlisted candidates will be contacted. Thank you.

Recruiter, 07.05.2026 17:49, Limassol, Germasogeia

Retail » Sales assistants

Salary is negotiable

Sky pleasure international customer support & operations - german speaking

Sky Pleasure International Ltd is a fast-moving, fully digital company. We work solution-oriented and rely on modern tools instead of paperwork. If you enjoy working independently in a dynamic environment — you'll fit right in.Responsibilities:- Support and advise our German-speaking clients via digital channels (SMS, email, phone)- Coordinate requests, appointments, and workflows in real time- Organise and manage all processes using tools such as Slack, Mattermost, and Notion- Maintain and update customer data in our ERP system- Assist with travel planning (research & bookings worldwide)- Verify and confirm incoming paymentsRequirements:- Native or near-native German language skills - this is a requirement for this role- Very good English skills- Experience in digital customer service or a comparable role- Confident and comfortable with digital tools and platforms (Slack, Notion or similar)- Technical understanding of digital processes- Experience with Apple and/or Microsoft Windows is an advantage- Quick comprehension, strong multitasking skills and high reliability- Structured, independent working styleWhat we offer:- Above-average salary- €100 weekend supplement (up to €400 extra per month)- 50% night shift supplement for shifts from 8:00 PM- Flexible working hours & hybrid work model (Kissonerga, Paphos)- From 30 hours per week- Modern, fully digital work environment with flat hierarchies- Regular team events

Anete, 23.04.2026 19:30, Paphos, Kissonerga

Jobs » Customer service

Salary is negotiable