Front office officer

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 85 well-established partners in the casino vertical. They are looking for a Compliance Officer to join their office in Limassol.Job ResponsibilitiesMaintain compliance on all related productsAnalyse content on required websites and gamesCompile compliance related data during auditing of contentAssisting with AMLProcessing DPO/SAR requestsCommunicate with other departments concerning complianceScanning active content to assure content meets compliance standards, while always maintaining the quality level to its maximumRequirementsMinimum of 1 year in a similar relevant position in the online gaming industry is considered as advantage.Strong analytical skills combined with the ability to comprehend and analyse financial dataFamiliar of compliance documents and AML legal frameworkHigh level of attention to detail; effective decision-making abilities; ability to work on own initiative and to assess situations quickly and accuratelyResilient with an ability to work under pressure, while maintaining accuracy and quality standardsAbility to work independently and also to liaise with other departments‍Must have good knowledge of Microsoft Office applicationsFluent English speaker with high written/verbal communication skillsEuropean citizenship.Remuneration & Benefits:Learning & Development Program with ongoing training opportunities21 days of Paid Annual LeavePaid Sick LeavePrivate Medical Health InsuranceWeekly complimentary lunch at the officeUnlimited snacks, coffee, and beveragesEmployee discount program across a wide range of services including health & wellness, fitness, beauty, and diningReferral Bonus Program for successful candidate recommendationsBirthday gift vouchers and celebration perksTeam-building activities and company eventsSupportive, inclusive, and positive working environment

Job Title: Aftersales Officer Luma Developers is seeking an organized and client-focused Aftersales Officer to join our team in Paphos. This is a full-time, on-site role for a mid-level professional with experience in client handling, operations, property management, service coordination, or structured follow-up processes. About the Role As an Aftersales Officer, you will support clients after the sale, coordinate handovers, track requests, and ensure post-sale matters are handled professionally and on time. Key Responsibilities - Client Communication & After-Sale Support • Act as a main contact point for clients after the sale • Handle client questions, requests, and concerns professionally • Provide updates on progress, timelines, handovers, and pending matters - Handover Coordination • Coordinate property handovers with clients and internal teams • Prepare and maintain handover documents and confirmations • Arrange appointments and ensure handover steps are completed - Snagging, Defects & Warranty Follow-Up • Record and follow up on snagging, defects, warranty items, and complaints • Coordinate with contractors, suppliers, and maintenance teams • Track issue completion, photos, confirmations, and client sign-offs - CRM & Request Tracking • Maintain accurate CRM records for requests, deadlines, and status updates • Monitor open tasks and follow up until completion • Prepare concise updates for management - Internal Coordination • Coordinate with sales, administration, construction, and management • Follow up internally on agreed actions and timelines • Escalate urgent or delayed matters when needed - Documentation & Administrative Support • Keep organized client, unit, request, and handover files • Assist with client forms, and post-sale documentation • Support aftersales checklists, templates, and procedures Requirements & Skills - Education & Experience • Diploma or degree in Business, Real Estate, Hospitality, Construction, or related field • 3-5 years experience in operations, client service, property management, coordination, or similar • Direct aftersales experience is advantageous but not mandatory • Real estate, property development, construction, or property management experience is a strong advantage - Technical Skills • High level of computer literacy • Good knowledge of Microsoft office • CRM or task-management experience • Strong record-keeping and follow-up ability - Languages • Excellent English is mandatory, written and spoken • Greek or any additional language will be considered an advantage - Availability • Full-time availability is required • The position is on-site and based in Paphos What We’re Looking For • Mature, reliable, and professional attitude • Strong communication and client-handling skills • Organized, structured, and solution-oriented mindset • Ability to manage multiple requests and deadlines • Attention to detail and accurate documentation • Calm and professional approach to complaints or urgent issues • Proactive follow-through from start to finish What We Offer • Opportunity to work in a growing real estate development company • Collaborative and professional working environment • Long-term career growth potential

Join us and become part of a dynamic, growing team!✅ Reconcile client funds, banks & PSPs✅ Prepare daily, weekly & monthly reports✅ Investigate and resolve discrepancies✅ Work with financial data, CRM systems & ExcelRequirements• Degree in Finance, Accounting, Economics, Mathematics, or related field• Strong Excel skills (Pivot Tables, VLOOKUP, SUMIF, etc.)• Excellent English communication skills• FX industry experience is a plus🎉 Perks & Benefits• Monthly Happy Hours• Team-building events• Summer & Winter Parties• Flexible Fridays• Birthday Voucher (€75 Wolt) + Half-Day Off• Sports Benefit Program

Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.Job ResponsibilitiesManage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.Act as the main point of contact for clients, offering support and promoting company products.Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.Educate clients on product use and trading strategies.Cross-sell additional services to provide value and optimize client portfolios.RequirementsFluent in English and Arabic.Proven experience in retention or customer-facing roles.Strong organizational and communication skills.Background in Economics or Finance is a plus.