Front office officer

Our client is a leading provider of high-quality hearing care solutions in Cyprus, with established stores in Nicosia, Larnaca, and Limassol.They are currently looking to expand their team and add an Office Administrator.While previous experience in the field is not required, as full training will be provided, the ideal candidate will be someone who has experience in administration, excellent organizational and communication skills. Job ResponsibilitiesMonitor and oversee the work schedule, medical files, payments, and overall cash managementCoordinate daily activities and appointmentsProvide high-level customer serviceMaintain and manage all filing systemsEnsure continuous customer satisfaction by addressing and resolving any issues that may arise, contributing to the department’s growth and improvementAssist with various tasks and activitiesRequirementsHolder of a diploma or degreePrevious experience in customer service is essentialExperience in scheduling, maintaining medical records, cash management, and data entry/processing is desirable but not requiredAbility to communicate in Greek and English, both written and spoken, is essentialOrganizational and administrative skills, along with strong communication abilitiesOur client offers an excellent remuneration package, including commission for achieving targets, in a fast-growing environment with daily challenges. If you feel you can provide exceptional and genuine customer service with empathy in a professional setting, please send your CV.

Our client is a leading provider of high-quality hearing care solutions in Cyprus, with established stores in Nicosia, Larnaca, and Limassol.They are currently looking to expand their team and add an Office Administrator.While previous experience in the field is not required, as full training will be provided, the ideal candidate will be someone who has experience in administration, excellent organizational and communication skills.Job ResponsibilitiesMonitor and oversee the work schedule, medical files, payments, and overall cash managementCoordinate daily activities and appointmentsProvide high-level customer serviceMaintain and manage all filing systemsEnsure continuous customer satisfaction by addressing and resolving any issues that may arise, contributing to the department’s growth and improvementAssist with various tasks and activitiesRequirementsHolder of a diploma or degreePrevious experience in customer service is essentialExperience in scheduling, maintaining medical records, cash management, and data entry/processing is desirable but not requiredAbility to communicate in Greek and English, both written and spoken, is essentialOrganizational and administrative skills, along with strong communication abilitiesOur client offers an excellent remuneration package, including commission for achieving targets, in a fast-growing environment with daily challenges. If you feel you can provide exceptional and genuine customer service with empathy in a professional setting, please send your CV.

Join us and become part of a dynamic, growing team!✅ Reconcile client funds, banks & PSPs✅ Prepare daily, weekly & monthly reports✅ Investigate and resolve discrepancies✅ Work with financial data, CRM systems & ExcelRequirements• Degree in Finance, Accounting, Economics, Mathematics, or related field• Strong Excel skills (Pivot Tables, VLOOKUP, SUMIF, etc.)• Excellent English communication skills• FX industry experience is a plus🎉 Perks & Benefits• Monthly Happy Hours• Team-building events• Summer & Winter Parties• Flexible Fridays• Birthday Voucher (€75 Wolt) + Half-Day Off• Sports Benefit Program

Job Title: Aftersales Officer Luma Developers is seeking an organized and client-focused Aftersales Officer to join our team in Paphos. This is a full-time, on-site role for a mid-level professional with experience in client handling, operations, property management, service coordination, or structured follow-up processes. About the Role As an Aftersales Officer, you will support clients after the sale, coordinate handovers, track requests, and ensure post-sale matters are handled professionally and on time. Key Responsibilities - Client Communication & After-Sale Support • Act as a main contact point for clients after the sale • Handle client questions, requests, and concerns professionally • Provide updates on progress, timelines, handovers, and pending matters - Handover Coordination • Coordinate property handovers with clients and internal teams • Prepare and maintain handover documents and confirmations • Arrange appointments and ensure handover steps are completed - Snagging, Defects & Warranty Follow-Up • Record and follow up on snagging, defects, warranty items, and complaints • Coordinate with contractors, suppliers, and maintenance teams • Track issue completion, photos, confirmations, and client sign-offs - CRM & Request Tracking • Maintain accurate CRM records for requests, deadlines, and status updates • Monitor open tasks and follow up until completion • Prepare concise updates for management - Internal Coordination • Coordinate with sales, administration, construction, and management • Follow up internally on agreed actions and timelines • Escalate urgent or delayed matters when needed - Documentation & Administrative Support • Keep organized client, unit, request, and handover files • Assist with client forms, and post-sale documentation • Support aftersales checklists, templates, and procedures Requirements & Skills - Education & Experience • Diploma or degree in Business, Real Estate, Hospitality, Construction, or related field • 3-5 years experience in operations, client service, property management, coordination, or similar • Direct aftersales experience is advantageous but not mandatory • Real estate, property development, construction, or property management experience is a strong advantage - Technical Skills • High level of computer literacy • Good knowledge of Microsoft office • CRM or task-management experience • Strong record-keeping and follow-up ability - Languages • Excellent English is mandatory, written and spoken • Greek or any additional language will be considered an advantage - Availability • Full-time availability is required • The position is on-site and based in Paphos What We’re Looking For • Mature, reliable, and professional attitude • Strong communication and client-handling skills • Organized, structured, and solution-oriented mindset • Ability to manage multiple requests and deadlines • Attention to detail and accurate documentation • Calm and professional approach to complaints or urgent issues • Proactive follow-through from start to finish What We Offer • Opportunity to work in a growing real estate development company • Collaborative and professional working environment • Long-term career growth potential