Office manager / people care manager

Get on the fast track to a more rewarding career with Enterprise / National /Alamo team that is committed to quality, innovation, customer satisfaction and employee development.We are a car rental company that is rapidly expanding and growing and exciting careers and opportunities are made possible. It's a fast-paced, people oriented business.Car Rental Agent (Larnaca)Job Description:The Rental Agent:• Provides a superior, friendly, and efficient transaction (at time of rental and return) using the company’s approved sales and service techniques.• Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.• Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.Responsibilities• Use company approved sales and service techniques when determining customer needs• Offer optional products to meet customer needs.• Prepare all arrival and return documents accurately and completely.• Qualify each customer using our company rental requirement guidelines.• Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.• Review all charges at the time of vehicle return.• Prepare the Rental Agreement Document with all required information.• Answer the phones to assist customers in a friendly, helpful and prompt manner.• Assist customers by effectively resolving all customer service issues.• Assist and coordinate customers within the queue to minimize wait-time and promote the most efficient service method as required.Qualifications• Must be at least 25 years of age.• Valid Driving License (Manual Transmission)• Excellent Command of the English Language• Basic Level of Computing Skills• Eligible to work in Cyprus• Must be able to work Full Time - Shifts include weekends, evenings, nights and holidays.

Get on the fast track to a more rewarding career with Enterprise / National /Alamo team that is committed to quality, innovation, customer satisfaction and employee development.We are a car rental company that is rapidly expanding and growing and exciting careers and opportunities are made possible. It's a fast-paced, people oriented business.Car Rental Agent (Paphos)Job Description:The Rental Agent:• Provides a superior, friendly, and efficient transaction (at time of rental and return) using the company’s approved sales and service techniques.• Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.• Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.Responsibilities• Use company approved sales and service techniques when determining customer needs• Offer optional products to meet customer needs.• Prepare all arrival and return documents accurately and completely.• Qualify each customer using our company rental requirement guidelines.• Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.• Review all charges at the time of vehicle return.• Prepare the Rental Agreement Document with all required information.• Answer the phones to assist customers in a friendly, helpful and prompt manner.• Assist customers by effectively resolving all customer service issues.• Assist and coordinate customers within the queue to minimize wait-time and promote the most efficient service method as required.Qualifications• Must be at least 25 years of age.• Valid Driving License (Manual Transmission)• Excellent Command of the English Language• Basic Level of Computing Skills• Eligible to work in Cyprus• Must be able to work Full Time - Shifts include weekends, evenings, nights and holidays.

We are currently seeking a highly organized, proactive, and professional Secretary / Office Administrator to join our team in Limassol.About the Role:As Secretary/Office Administrator, you will be the backbone of our office operations, providing essential administrative support to ensure the smooth running of daily activities. You will work closely with the Managing Director and play a key role in maintaining high standards of organization and communication.Key Responsibilities:∙ Coordinate and manage general office administration and daily operations∙ Handle incoming telephone calls, correspondence and inquiries with professionalism and efficiency∙ Draft, prepare, and manage letters, quotations, authorization letters, and other official documents∙ Provide direct administrative support to the Managing Director∙ Issue invoices and receipts, follow up on outstanding accounts, and assist with bank reconciliations∙ Organize and coordinate meetings, appointments, and company events∙ Perform other standard administrative duties as requiredRequirements:∙ Proven previous experience as an Administrative Assistant, Secretary, or in a similar role∙ Excellent written and verbal communication skills in both English and Greek (mandatory)∙ Strong computer proficiency (MS Word, Excel, Outlook, and internet applications)∙ Basic bookkeeping knowledge; experience with any accounting software will be considered a strong advantage∙ Outstanding organizational and multitasking abilities∙ Self-motivated, dynamic, and able to work independently∙ High attention to detail and a professional attitudeWorking Hours:Monday to Friday, 08:00 – 17:30 (with a lunch break from 13:00 – 14:30)What We Offer:∙ A stable and supportive working environment in a well-established marine company∙ Competitive remuneration package with 13th salary

Founded 11 years ago in Limassol, our client specializes in delivering cutting-edge solutions to businesses across Cyprus. Their products focus on the development of mobility and cloud-based applications, with a strong emphasis on Business Intelligence, helping their clients drive measurable revenue growth. This growth is largely achieved by enabling businesses to operate fully on mobile platforms—streamlining and executing every part of their daily operations through cloud or mobile applications.They provide end-to-end solutions for sales teams (Mobile Commerce) as well as for B2B websites, empowering businesses to optimize their processes and performance.Their vision is to eliminate paperwork barriers for businesses in Cyprus, allowing them to enhance service quality and strengthen their competitiveness against international players.As their client base and demands continue to grow rapidly, they are looking for a capable and well-qualified individual who can deliver an excellent support experience to their clients.Job ResponsibilitiesCustomer Support over the phoneRecord-keeping of suggestions and issuesVisiting client’s offices for technical supportClient training on how to use the Coprime platformRequirementsBachelor’s Degree in Computer Science or Diploma in IT or in another relevant fieldVery good knowledge of the Android PlatformVery good knowledge of the Greek and English languagePrevious work experience in Customer Support will be considered a plusExcellent communication skillsProblem-solving skillsPleasant and polite natureAbility to complete work duties quickly and with attention to detail Offices are located on the Limassol Promenade and Latsia Office in Nicosia (Either location is an option)Word Schedule 5-days a week with no overtimeWorking hours: 08:00 – 13:00 14:00 – 17:00On-going trainingGross Salary 1450€ during probation period and 1600€ after that (probation period is 3-6 months long)13th salaryBonus once a year based on personal performance and general company performance

Our client is a store founded in 1978 in Limassol with the aim of importing and distributing selected DIY products for professionals and individuals.Job ResponsibilitiesCoordinating, supervising, and monitoring store operations to ensure accurate, high-quality execution within set timeframes.Continuously improving processes and systems and managing changes effectively.Ensuring the availability of necessary resources and a suitable work environment for the store’s operations.Communicating the company’s strategic goals to staff and the role of the store in achieving them.Setting store goals and distributing them among the store’s departments.Providing ongoing support and feedback to store staff and addressing professional issues.Evaluating staff members based on the current assessment system.Utilizing and developing the professional skills of the store’s personnel.Motivating department staff to improve performance (quantitative and qualitative).Planning and monitoring work schedules and annual leave for store personnel.Managing the store’s cash register and expenses (e.g., overtime).Resolving administrative issues (e.g., repairs).Sales & Customer ServicePromoting store sales.Encouraging cross-sales for products from other departments.Promoting products on offer.Effectively serving both internal and external customers in-store and over the phone.Preparing and managing order forms and/or customer offers for timely and accurate completion.Informing the Purchasing Department about necessary orders to cover product shortages for existing customer orders.Making recommendations to the Purchasing Department for new products and/or increased needs for existing products.Inspecting returned products.Organization & Stock ReplenishmentEnsuring stock accuracy and completeness for correct categorization and timely replenishment.Ensuring accurate and immediate product pricing.Ensuring correct shelf organization according to the given instructions.Submitting timely requests to the Central Warehouse for replenishment.Maintaining workspace cleanliness.Credit ControlMonitoring customer credit balances and managing overages with the Credit Control Department.Tracking shipment waybills to customers to convert them into invoices within company policy time limits.Health and SafetyImplementing and monitoring health and safety policies and procedures, informing the Health & Safety Officer about issues and improvements.Notifying the Health & Safety Officer of any accidents within store premises.Notifying the Health & Safety Officer of any work-related accidents and illnesses among staff.Other DutiesOpening and closing the store.Any other duties assigned by the authorized Supervisory Authority.RequirementsVery good knowledge of Greek and English languagesAt least 3 years of experience in a similar leadership positionHolder of a degree or diploma in Business Administration or another related field of study will be considered an additional qualificationBasic knowledge of computers and Microsoft Office programs (Excel, Word)LeadershipPersonnel Management & DevelopmentDecision Making & Problem SolvingChange ManagementCustomer ServiceInitiativeResult OrientationTeamwork and CollaborationFlexibilityBenefits:13th salary.22 days of leave per calendar year.Discount Card for shopping at the store.Five-day work week from Monday to Sunday with flexible hours.